Privacy Policy

Effective Date: January 1, 2026
Last Updated: February 14, 2026

RSP Mental Health Advisors & Behavioral Treatment ("RSP Treatment," "we," "our," or "us") is committed to protecting the privacy and confidentiality of all individuals who visit our website (rspmental.website) or receive treatment at our facility located at 1472 66th St N, St. Petersburg, FL 33710. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

Information You Provide

• Name, email address, phone number, and mailing address when you contact us or request information
• Insurance information when you request coverage verification
• Health-related information you share during phone consultations or inquiries
• Any other information you voluntarily provide through our website or communications

Information Collected Automatically

• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website or search terms
• IP address (anonymized where possible)
• Device type (desktop, mobile, tablet)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries about treatment at our St. Petersburg facility
• To verify insurance coverage and process admissions
• To provide and improve our addiction treatment services
• To communicate with you about your care or potential care
• To comply with legal and regulatory requirements
• To improve our website functionality and user experience
• To ensure the security of our systems and data

3. HIPAA Compliance & Protected Health Information

RSP Treatment is fully committed to compliance with the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict safeguards to protect all Protected Health Information (PHI) in accordance with federal and state regulations.

• All patient health information is treated as confidential and is only shared as permitted or required by law
• We maintain physical, administrative, and technical safeguards to protect PHI
• Staff members receive regular HIPAA training
• Substance use disorder treatment records receive additional protections under 42 CFR Part 2

Your Rights Under HIPAA

As a patient or prospective patient, you have the right to:

• Access your health records maintained by our facility
• Request corrections to your health information
• Receive an accounting of disclosures of your health information
• Request restrictions on certain uses and disclosures
• Receive a copy of our Notice of Privacy Practices
• File a complaint if you believe your privacy rights have been violated

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Treatment purposes: With healthcare providers involved in your care, with your written consent
• Payment: With insurance companies to verify coverage and process claims
• Legal requirements: When required by law, court order, or government regulation
• Safety: To prevent imminent harm to you or others, as permitted by law
• Service providers: With trusted vendors who assist our operations under strict confidentiality agreements

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience:

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand how visitors use our website (anonymized data)
• Preference cookies: Remember your settings and preferences

You can control cookie settings through your browser. Disabling cookies may affect some website features.

6. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for all data transmission
• Secure servers and encrypted data storage
• Access controls limiting information to authorized personnel
• Regular security assessments and updates
• Employee training on data handling and privacy practices

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18 without parental or guardian consent.

9. Your Rights

Depending on your location, you may have additional rights regarding your personal information:

• Right to access the information we hold about you
• Right to request deletion of your personal information
• Right to opt out of certain data processing activities
• Right to data portability
• Right to non-discrimination for exercising your privacy rights

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this page regularly.

11. Contact Us About Privacy

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to file a complaint, please contact us:

• Privacy Officer
• RSP Mental Health Advisors & Behavioral Treatment
• 1472 66th St N, St. Petersburg, FL 33710
• Phone: (239) 294-2570
• Email: [email protected]

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights if you believe your privacy rights have been violated.